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about warranty

THE SELECT POLICY COVERS

WHAT PARTS ARE COVERED* if during the period of insurance your vehicle suffers a mechanical breakdown within the territorial limits of the policy, we will cover the cost all of the parts listed and the associated labour, up to the claim limit specified on the proposal form, but subject to any lower limits applicable to a particular part.

BRAKESMaster cylinder, wheel cylinders, restrictor valve, calliper seals and servo. (Excluding seized callipers).

CASINGS The following casings are only covered if their failure is a direct result of a failure of a covered component and will constitute part of the total claim subject to the policy limits: Cylinder block, cylinder head, gearbox casing, axle housing.

CLUTCH Centre plate, pressure plate, release bearing master and save cylinders. (Excluding burnt out parts and wear and tear).

ENGINE The rocker assembly, including hydraulic followers, inlet and exhaust valves (except carbonised, burnt, pitted and sticking valves), springs and guides, cylinder head gasket, push rods, camshaft and followers, timing gears and chains (excluding tensioner), oil pump, pistons and rings, con-rods, gudgeon pins and bearings, crankshaft and bearings, inlet manifold, flywheel and ring gear.

MANUAL GEARBOX All internal components contained within the transmission casing.

DRIVE AXLEInternal crown wheel and pinion, gears, shafts, bearings and bushes, thrust washers and spacers, drive shafts, Propshaft, half shafts, including constant velocity joints, hubs, universal joints and couplings. Excluding gaiters.

ELECTRICAL SYSTEM Starter motor, starter solenoid, alternator, coil, window and sun roof motors, electric window switches, sunroof switch, central locking motor and pump, heater fan motor, indicator flasher relay, distributor, front and rear windscreen wiper motors, electrical fuel pump, windscreen washer motors, electronic ignition amplifier, thermostatically-controlled radiator fan motor, horn, multi-function stalk switch and tank sender unit.

ENGINE COOLING SYSTEM Water pump, viscous fan coupling, thermostat and thermostat housing, expansion tank, heater matrix, oil cooler, and radiator are covered for breakdown. Excluding frost damage.

ENGINE MANAGEMENT (ECU)Engine electronic control unit.

FRONT AND REAR SUSPENSIONHydro pneumatic spheres, coil springs, upper and lower wishbones and ball and swivel joints. Excluding bushes.

FUEL SYSTEM Throttle body, airflow meter, idle control valve, cold start valve, warm-up regulator, overrun cut-off valve, throttle potentiometer, fuel accumulator, pressure regulator, map sensor, carburettor, automatic choke, lift pump, mechanical fuel pump. Excluding breakdown as a result of contamination or failure to meet current emission legislation

STEERING (INCL. POWER ASSISTED STEERING)Steering rack and pinion, steering box, pump and idler box. Excluding power steering belts, external links and joints, rubber boots, swivel pins and oil leaks.

TIMING BELTIf the timing belt has been changed in accordance with the time or mileage requirements specified by the manufacturer (receipt required) it will be covered against mechanical breakdown

WHEEL BEARINGSFront and rear wheel bearings

WORKING MATERIALSShould any authorised repair to any of the above components require essential replacement or topping up of lubricants, oils or coolant or replacement of the oil filter these shall be covered as part of the total claim, within the policy limits.

*NOTEThose components covered are covered against mechanical or electrical failure due to sudden and unexpected circumstances. The replacement of oil filters, lubricants, antifreeze and fluids is included provided the replacement is necessitated by the failure of a warranted component. 
External oil leaks are specifically excluded. 
Please note: Where the failure has been confirmed on a diagnostic machine, a computer print-out detailing the fault codes must be submitted as supporting evidence, along with the claims invoice. 
Please note: The maximum payment for diagnostics is £65.00 inclusive of VAT.

EXTRA BENEFITS

The Extra Benefits will be made available subject to the limits specified on the proposal form, provided the parts in need of repair are covered by the warranty plan.

VEHICLE RECOVERY- In the event of an emergency breakdown due to the failure of one of the components covered in this warranty. The policyholder is entitled to recovery to the nearest authorised repairing dealer. The Maximum contribution per recovery will be limited to £65 inc vat. The method of recovery must prevent any further damage to the vehicle. Important, recovery costs form part of the total claim cost and will be limited to the claim limit as stated on the proposal form. A vat receipt will be required.

CONTINENTAL USE- the breakdown repair cost element of this warranty is extended to cover the vehicle whilst travelling within the EU for a period of 60 days during each year. The owner may authorise repair work and claim re-imbursement in accordance with the terms of the warranty subject to a receipted invoice, service history and completed claim form being forwarded to the claims department. Reimbursement will be at the exchange rate current at the time of the repair.

TRANSFER REQUEST Subject to our approval. This policy may only be transferred with the vehicle direct to a new private owner. Application must be made to the administrator at the time of the change of ownership. The administrator will charge £35 for this service. Please refer to the transfer of ownership section for further details. Under no circumstances can this policy be transferred to another vehicle or to/ via any member of the motor trade. If the insurance is transferred to a new owner the policy will not be subject to the statutory cancellation period.

CANCELLATION You may cancel this cover within 14 days of receiving your policy book and schedule with a full refund by writing to the administrator at the address shown. If you cancel after such a period no refund will be due.

GENERAL INFORMATION

ELIGIBILITY this policy is applicable to vehicles of any age and any mileage at the date of inception.

The Extra Benefits will be made available subject to the limits specified on the proposal form, provided the parts in need of repair are covered by the warranty plan.

LAW APPLICABLE Unless specifically agreed to prior to inception. This policy shall be subject to English Law, the EEA state for the purposes of this policy is the United Kingdom.

LANGUAGE This policy is written in English and all communication entered into shall be in English.

THIS INSURANCE IS UNDERWRITTEN BY UK UNDERWRITING LIMITED ON BEHALF OF AGEAS INSURANCE LIMITED, REGISTERED OFFICE: AGEAS HOUSE, TOLLGATE, EASTLEIGH, SO53 3YA REGISTERED IN ENGLAND NO. 00354568

ADMINISTRATOR THE ADMINISTRATOR IS AUTOGUARD WARRANTIES LIMITED; WHOSE REGISTERED OFFICE IS S WYVERN HOUSE 55-61 FRIMLEY HIGH STREET, FRIMLEY, CAMBERLEY, SURREY GU16 7HJ COMPANY NUMBER 06574030. THE ADMINISTRATOR IS AUTHORISED AND REGULATED BY THE FINANCIAL SERVICES AUTHORITY 500640.

INSURER THE INSURER IS UK GENERAL UNDERWRITING LIMITED ON BEHALF OF AGEAS INSURANCE LTD, REGISTERED NUMBER 78950; A PRIVATE COMPANY LIMITED BY SHARES AND INCORPORATED IN ENGLAND, WHOSE HEAD OFFICE ARE 5 OLD BROAD STREET, LONDON, EC2N 1AD. THE INSURER IS AUTHORISED AND REGULATED BY THE FINANCIAL SERVICES AUTHORITY.

MAKING A CLAIMIF YOU CONSIDER THAT YOU HAVE A CLAIM DO NOT PROCEED WITH REPAIRS UNTIL THE CLAIM IS AUTHORISED BY THE ADMINISTRATOR. YOUR REPAIRER MUST TELEPHONE THE ADMINISTRATOR ON 01276 804 586 01276 804 586 AND OBTAIN A CLAIM AUTHORITY NUMBER PRIOR TO ANY WORK BEING CARRIED OUT, WE RESERVE THE RIGHT TO SUBJECT THE VEHICLE TO INDEPENDENT ASSESSMENT.

*NOTETHOSE COMPONENTS COVERED ARE COVERED AGAINST MECHANICAL BREAKDOWN. THE REPLACEMENT OF OIL FILTERS, LUBRICANTS, ANTIFREEZE AND FLUIDS IS INCLUDED, PROVIDED THE REPLACEMENT IS NECESSITATED BY THE FAILURE OF A WARRANTED COMPONENT AND THE VEHICLE IS NOT WITHIN 1,000 MILES OF ITS NEXT DUE SERVICE. EXTERNAL OIL LEAKS ARE SPECIFICALLY EXCLUDED. 
PLEASE NOTE:WHERE THE FAILURE HAS BEEN CONFIRMED ON A DIAGNOSTIC MACHINE, THE FAULT CODES MUST BE SUBMITTED AS SUPPORTING EVIDENCE, ALONG WITH THE CLAIMS INVOICE. 
PLEASE NOTE:THE MAXIMUM PAYMENT FOR DIAGNOSTICS IS £65.00 INCLUSIVE OF VAT.

BETTERMENT IN THE EVENT OF A CLAIM THE INSURER RESERVES THE RIGHT TO CALL FOR A CONTRIBUTION FROM THE INSURED FOR BETTERMENT SHOULD THE REPAIRED VEHICLE ULTIMATELY BE IN A BETTER CONDITION OR HAVE A BETTER VALUE THAN IT ENJOYED IMMEDIATELY PRIOR TO THE OCCURRENCE OF THE CLAIM.

COMPLAINTS IF YOU HAVE ANY ENQUIRY OR COMPLAINT ABOUT YOUR POLICY, YOU SHOULD IN THE FIRST INSTANCE CONTACT AUTOGUARD, YOUR SUPPLYING DEALER OR WARRANTYWORKS. IF YOU ARE NOT SATISFIED IN ANY WAY ABOUT THE WAY YOUR COMPLAINT HAS BEEN DEALT WITH YOU MAY WRITE TO THE HEAD OF CLAIMS, UK GENERAL UNDERWRITING LTD 2 GIBRALTAR HOUSE, BOWCLIFFE ROAD, LEEDS LS10 1HB. INDEPENDENT ADVICE MY BE GAINED FROM THE FINANCIAL OMBUDSMAN SERVICE AT SOUTH QUAY PLAZA, 183 MARSH WALL, LONDON E14 9SR. TELEPHONE 0845 080 1800 0845 080 1800 . NONE OF THE ABOVE AFFECTS YOUR STATUTORY RIGHTS.

COMPENSATION YOU MAY BE ENTITLED TO COMPENSATION UNDER THE FINANCIAL SERVICES COMPENSATION SCHEME IN THE EVENT THAT WE ARE UNABLE TO MEET OUR LIABILITIES IN FULL.

DEMANDS AND NEEDSTHE CUSTOMER NAMED ON THE REGISTRATION FORM HAS PURCHASED A VEHICLE AND BELIEVES THIS WARRANTY WOULD BE BENEFICIAL TO THEM. THE CUSTOMER HAS BEEN ADVISED OF THE DETAILS OF COVER ON HE SUMMARY OF COVER INCLUDING THE MAIN BENEFITS, MAIN EXCLUSIONS AND LIMITATIONS OF THE COVER, AND IS NOT AWARE OF ANY OTHER INSURANCE POLICY THAT THEY CURRENTLY HAVE THAT MAKES THE COVER UNSUITABLE. THE CUSTOMER IS AWARE OF THEIR OBLIGATION TO PROVIDE ALL MATERIAL INFORMATION AND HAS MADE A REASONED DECISION ON THE BASIS OF THE INFORMATION PROVIDED IN THE SUMMARY OF COVER, AND ALSO HAS A PERIOD OF 14 DAYS AFTER THE RECEIPT OF POLICY DOCUMENTATION TO CANCEL THE CONTRACT IF THEY WISH TO RE-CONSIDER THEIR DECISION.

STATUS DISCLOSUREWARRANTY WORKS, CAN ONLY OFFER A PRODUCT FROM A SINGLE PROVIDER, UK UNDERWRITING LIMITED ON BEHALF OF AGEAS INSURANCE LIMITED. WE ACT AS AN APPOINTER REPRESENTATIVE OF AUTOGUARD WARRANTIES LIMITED IN RESPECT OF HE SALE OF THIS PRODUCT. AUTOGUARD WARRANTIES IS AUTHORISED AND REGULATED BY THE FINANCIAL SERVICES AUTHORITY, WITH AN FSA REGISTERED NUMBER OF 500640WHICH CAN BE CHECKED BY CONTACTING THE FSA VIA THE WEBSITE OF WWW.FSA.GOV.UK/REGISTER OR BY PHONING 0845 606 1234 0845 606 1234 . OUR COMPANY REGISTERED ADDRESS IS PENNANT VLLEY LTD, PANT Y LLYN, LLANDRILLO, DENBIGHSHIRE LL21 0TE. IF YOU NEED TO REGISTER A COMPLAINT PLEASE CONTACT WARRANTY WORKS IN WRITING AT THE ADDRESS ABOVE OR TELEPHONE 01490 440 222 01490 440 222 . IF YOU CANNOT SETTLE YOUR COMPLAINT WITH US YOU MAY BE ENTITLED TO REFER IT TO THE FINANCIAL OMBUDSMAN SERVICE. WE ARE COVERED BY THE FINANCIAL SERVICES COMPENSATION SCHEME. YOU MAY BE ENTITLED TO COMPENSATION FROM THE SCHEME IF AUTOGUARD WARRANTIES LTD CANNOT MEET THEIR OBLIGATIONS.

ADDITIONAL NOTES ABOUT THESE WARRANTIES:UK UNDERWRITING LIMITED ON BEHALF OF AGEAS INSURANCE LIMITED UNDERWRITES THESE WARRANTIES & COMMERCIAL VEHICLE WARRANTIES

Underwrites these Warranties & Commercial Vehicle Warranties.

BOTH UK UNDERWRITING LIMITED AND AGEAS INSURANCE LIMITED ARE REGISTERED AT THE FINANCIAL SERVICES AUTHORITY (FSA) 

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